Frequently asked questions
What is FAMA’s product guarantee?
For details on our product guarantee, visit our waranty page.
After receiving your order, don’t forget to activate and register your guarantee.
How long should I expect to wait for my order?
All FamaLiving furniture is made-to-measure in Yecla, Spain. Expect delays of around 3-4 months to receive your order.
How can I clean my FAMA furniture?
Always follow the cleaning instructions from the manufacturer included in the information packet received with the furniture. Cleaning instructions for your particular fabric can be found on a label located on the base of your furniture.
For small spills and stains, try first to clean the fabric with a damp cloth with neutral soap. Let dry and repeat several times until the mark is gone.
If your fabric is machine washable, we suggest to do a wash test with a cushion cover before washing all covers. Washing the covers inside-out is also good practice to keep your fabrics like new for as long as possible.
How are the sofa’s frame and suspension constructed?
All frames are built using a numerical control machine from imported pine wood from Sweeden an Galicia.
The seat suspension employs NEA technology, a system of elastic webbing that guarantees unlimited durability.
How do I keep my new FAMA looking like new?
Regularly patting lumbar cushions, arm rests, back cushions that are filled with fiber will help to distrubute the fill and prevent the cushion from appearing warped with use. Fabric on modules with removable cover systems can be ‘re-dressed’ by realigning the velcro strips found on the fabric and sofa.