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Guarantee

We are so confident in the reliability of our seating webbings that we offer a lifetime guarantee on them!

At Fama, we pride ourselves on offering the utmost in quality and durability. That’s why we stand behind our products with a comprehensive Lifetime Guarantee:
  • Lifetime Guarantee for Frames: We build our frames to last, ensuring stability and support for the lifetime of your sofa.
  • Lifetime Guarantee for Seat Suspension: Say goodbye to sagging seats! We guarantee the integrity of our seat suspension system for life, providing continuous comfort and reliability.
  • Five-year Guarantee on Mechanisms and Motors: Rest assured that the mechanisms and motors powering your sofa are covered for a full five years, ensuring smooth operation.
  • One-year Guarantee on Batteries: We provide a one-year guarantee on batteries, ensuring uninterrupted functionality for powered features.
  • Three-year Guarantee for the Rest of the Sofa: Every other aspect of your sofa is backed by a three-year guarantee, with the option to extend it by an additional six months through our website activation process.
Our commitment to quality doesn’t stop there. Since 1998, all our production processes have been certified with ISO 9001 by AENOR-IQNET, ensuring that every step meets the highest standards of quality control. Honesty is central to our philosophy. We address issues directly, ensuring effective solutions and exceptional customer service. We stand by our products for the long term. When it comes to seat suspension, we understand the common concerns about traditional systems leading to eventual collapse. That’s why we’ve developed the proprietary NEA system, exclusive to Fama Sofas. Crafted from premium materials, this innovative suspension system ensures unparalleled durability and support. And to underscore our confidence, we offer a Lifetime Guarantee on our seats, so you can enjoy peace of mind for years to come. More information about guarantee